Self-Service Capabilities using Red Hat CloudForms (Video)

This week, we look at Red Hat CloudForms capabilities for self-service and how it can be used to manage services across private, public and hybrid clouds. We explore:

  • self-service portal for end-user consumers
  • service catalog with examples of deployments (new infrastructure, multi-tier application, etc)
  • service dialog allowing customization and automation
  • day 2 operations, services life-cycle and monitoring
  • remote access using Cockpit administration tools

Continue reading “Self-Service Capabilities using Red Hat CloudForms (Video)”

Service Catalogs and the User Self-Service Portal

One of the most interesting features of CloudForms is the ability to define services that can include one or more virtual machines (VMs) or instances and can be deployed across hybrid environments. Services can be made available to users through a self-service portal that allows users to order predefined IT services without IT operations getting involved, thereby delivering on one of the major promises of cloud computing.

The intention of this post is to provide you with step-by-step instructions to get you started with a simple service catalog. After you have gone through the basic concepts, you should have the skills to dive deeper into more complex setups.

Continue reading “Service Catalogs and the User Self-Service Portal”